FAQ

Standard production time is up to 2 weeks.

Yes, express delivery usually takes 5–7 days.

Yes, available colors include White, Ivory and Light Ivory.

Yes, you can choose metal comb, plastic comb or without a comb.

We ship with Nova Poshta Global and FedEx. The carrier is selected depending on the destination country and the most suitable delivery option.

Customs fees, import taxes or duties are not included in the product or shipping price. Customers are responsible for any charges that may apply in their country.

Returns are accepted within 14 days of delivery if the veil is unused, unworn, undamaged and returned in its original packaging. Custom or personalized items cannot be returned unless they arrive damaged, defective or incorrect.

Yes, custom details may be available depending on the request. Please contact us before placing your order if you need a specific length, color, edge finish or other custom detail.

What should I do if my item arrives damaged or incorrect?

Please contact us and provide your shipping address. We will check if delivery is possible and help arrange the order manually.